From the moment we arrived, we felt the weight of the world lifting off our shoulders in the most serene way. The luxury you get of having some of the top cuisine in Mexico just feet away, a butler who takes care of everything you could need, and exclusive experiences that make you a true VIP, make this a resort that I will forever dream about going back to!
La Casa de la Playa indeed lived up to its name as a luxury resort in Mexico. As a sister hotel of the Hotel Xcaret Arte (Read my review here) and Hotel Xcaret México, this boutique hotel offers a variety of amenities and unique experience.
If you’re craving pure indulgence, an experience where you will feel like royalty while basking in the sun and wading through clear blue waters while eating from the top gourmet meals and having a fresh latte or cocktail delivered to you whenever you want, I have the ultimate experience to share with you. I’ll warn you though, after feeling this amount of luxury, it’s hard to go back to reality.
La Casa de la Playa: An All-Inclusive Hotel
La Casa de la Playa is an all-inclusive boutique hotel in Riviera Maya, with only 63 ocean view suites boasting king-size beds, top-notch bathrooms, and balconies with private pools. This boutique hotel offers top-tier customer service, a spa, fitness center, swimming pools, butler service, and diverse activities like yoga and exclusive tours. They provide a relaxing and luxurious experience, perfect for guests seeking a beach escape.
La Casa de la Playa is a member of the Grupo Xcaret chain of inclusive resorts. Grupo Xcaret is a sustainable tourism company based in Mexico. Along the Riviera Maya, the company owns and runs a variety of hotels, eco-parks, and other tourist destinations.
What is Included at Casa De La Playa?
La Casa de la Playa makes sure that you’ll spend every minute of your getaway with the utmost relaxation and enjoyment. When I say they take care of everything, they truly take care of everything!
The experience happens before you even check in! As soon as you arrive at the airport, a private driver is there to pick you up in a private Mercedes Benz Sprinter that will take you 45 minutes to the resort in comfort! No more being jam-packed in a bus or having to deal with the hassle of finding your own transportation.
Then you actually arrive at the resort and you’re in this huge open air building where you can see out to the ocean as you rest on the couches, sipping complimentary cocktails, as they get you all checked in! There’s no lifting a finger to grab your bags or anything.
Personal Butler Service
One of the top things that stood out to me was the personal butler service you receive. We met our butler at check-in, who then walked us around the resort and explained everything to us. You actually get 2 butlers available by WhatsApp, so that whenever one isn’t working, someone else is!
They are there to take care of so many needs, including setting up reservations, helping you get to parks, and almost anything you can think of. I’ve read stories of people who asked their butler to bring sunscreen to them at the beach since they didn’t want to go up to their room. My favorite thing was that every morning I could text and within 10 minutes there would be a latte at my door (and a very specific butterscotch latte). As a coffee lover, I loved that wherever and whenever I wanted, I could have the perfect coffee for me!
Rooms at Casa de La Playa
The rooms themselves were incredible! Each room came with its own private plunge pool and outdoor stone tub! The balcony overlooked some of the bluest water! But, it didn’t stop there! The pool was even temperature controlled, and you could adjust it to whatever you wanted, so even if it was a cold day (although rare here), you could still enjoy a heated pool!
The tub takes a while to fill up, but if you’re out and want the tub filled while you’re out, they can have someone draw the water. And the stone it’s made from keeps the water hot for a long time, so no worries if you end up staying out a little longer.
Then we move inside! As you roam around the suite, you’ll be surrounded by handmade artworks made by Mexican artists, such as the massive angel wings, a Huichol-style 3D heart, and a gigantic seashell nightlight. Enjoy a good night’s sleep on the King sized bed, savor your mornings using the Nespresso machine while resting on your terrace, and embrace modernity with its state-of-the-art technology.
The minibar offers non-alcoholic drinks and snacks, including dried beans and chocolate. These complementary items are restocked daily. No worries, you’ll love this one as you read along!
Related Post: 10 Restaurants at Hotel Xcaret Arte
The highlight for me was the little jellyfish aquarium! I loved staring at them all night and day as they would float around! This is part of Grupo Xcaret’s sustainability and conservation practices, wherein the baby jellyfishes will be returned to the Caribbean Sea once they reach maturity. Until then, we get to enjoy the beauty.
Throughout your stay, they also leave little gifts that make it extra special! When we first arrived, they had a bottle of Moet waiting for us. Depending on your stay, they may space out the bottles they give you or might give you a bottle daily. The following day, we received another bottle of champagne and a tequila (as if we didn’t have alcohol freely flowing from the rest of the resort, lol!).
Nightly, they left us little woven baskets with Mexican candies inside. One night, we also got a beautiful box with a book about the resort inside. It was always so fun to come to our room at night and see what little surprise was waiting for us!
Onsite Amenities
Throughout the resort, there are a few amenities that make this place extra special. They have a chocolate shop that honors cacao as a Mayan treasure. The resort also has a huge wine cellar that is open 24/7 and encourages you to take a bottle of wine and drink it in your own room.
Not only can you enjoy unlimited wines, you can also enjoy Mezcal and Tequila tasting! No worries, I got your back on this one! You’ll discover more of these as you read.
Chocolatería
The Chocolatería at La Casa de la Playa is a chocolate shop run by renowned chocolatier Mao Montiel. It offers a wide variety of chocolates, from truffles and bonbons to more unusual creations, along with chocolate-based drinks. This candy boutique pays tribute to one of the most valued treasures of the Maya: cacao.
What’s so cool is that you can visit this artisanal chocolate shop at any time of the day and pick up the chocolates and candies. They even rotate between churros in the morning and ice cream in the afternoon. It’s all free so come in and take as you please.
Cava Wine Cellar
Cava is a wine cellar that offers a curated selection of Mexican and international wines, chosen by sommelier Sandra Fernández, including La Casa de la Playa’s own label. Explore local vintages or established favorites, guided by the knowledgeable staff. Savor your choice and enjoy a memorable wine experience. This place is open 24/7, and you can take any wine and enjoy it in your hotel room complimentary. It felt so wild just going into this wine cellar and choosing whatever wine we wanted!
For an additional cost, you can set up a wine tasting experience.
Bodega – Tequila and Mezcal Room
As if the wine wasn’t enough, there is also a room dedicated to tequila and mezcal, the best Mexican spirits from around the country! They have a large selection, including Don Julio Reposado Tequila, Tequila Herradura Silver, and Gracias a Dios Mezcal that you can grab a shot of any of the drinks that you choose! The way that it’s set up in a dark and moody room, really is a cool change from the hot Mexico heat!
And don’t worry, the other bartender also have this available to you if you
Unlimited Access to Xcaret Parks & Amenities
Just like in sister hotels, Hotel Xcaret Arte and Hotel Xcaret Mexico, guests can also have unlimited access to the Xcaret Parks! No worries, you can go back and forth as many times as you want! Check out the details about the Xcaret Parks here.
However, Casa de La Playa takes it a little further! Instead of waiting for a bus, you get a private transfer whenever you would like.
There are certain parks where you are able to get special treatment.
At Xplor, you are given a guide who will take you through the park and help you skip the lines. I don’t know how long it would have been without that help, but we were able to do most of the activities in 2 hours and it was just so nice to go straight from activity to activity without any wait time. We were able to go on the atv tours, zipline, and go through this amazing paddle tour in a cave! We could’ve even gone multiple times, never waiting for a line.
At Xcaret Park, there is an experience you can book where you get to go behind the scenes and get a tour to see all of the different costumes and then be raised in the middle of the stage before taking an upfront seat while enjoying a dinner throughout the show.
Dining at Casa De La Playa
They offer a truly world-class dining experience. Usually all-inclusive means something else, but the unlimited food available at Casa de La Playa is some of the all around best with Michelin stars, incorporating some of the best chefs in Latin America, and more. Every meal was its own experience where we would be moaning about how good the food was. We still talk about the food all the time.
Read all about the Best Restaurants at La Casa de la Playa.
Drinks and Pool at Casa De La Playa
Aside from their collection of world-class restaurants, the resort also showcases inviting bars with its breathtaking rooftop views and handcrafted cocktails. Not to mention the different pools! Delight your taste buds with signature welcome drinks, cocktails, and luxury travel at the Restaurant and Bars at La Casa de la Playa. Get the good times going at the luxurious spots such as the rooftop pool and the infinity pool.
Craving for more? Don’t worry! Guests also have exclusive access to the Restaurants and Bars at Hotel Xcaret Arte and Hotel Xcaret México! You can simply walk across to the other side or ask your private driver to take you there. If you walk you might even catch a glimpse of the Xcaret Grupo founders home.
Beach at Casa de La Playa
One complaint that some people have about Hotel Xcaret Arte and Mexico is that there isn’t really much of a beach (we enjoyed the lagoon so it didn’t really affect us), but Casa de la Playa does actually have its own beach access. You get to swim in some of the clearest blue waters that are just unbelievable.
They have beach chairs and service down there so there’s always a cocktail ready when you need it.
Fitness Center
One thing I didn’t see much about when looking at reviews for the resort was that they also had a fully equipped fitness center with all of the equipment you would need for getting in a workout as well as a pickleball / tennis court on the rooftop.
Adventures at Casa De La Playa
Adventure awaits beyond the beauty of La Casa de la Playa. The resort creates unique experiences that take you into the heart of the Riviera Maya. From thrilling expeditions to cultural immersions, the resort offers adventures that will leave you breathless. Embark on an adventure with these tailor-made experiences:
Xpeleo
Xpeleo is an exceptional trip that La Casa offers its guests. You will go deep into freshly found caves in the Riviera Maya on this guided expedition. With trained professionals, explore breathtaking rock formations and take in the undisturbed beauty of the underground world. For those who enjoy the outdoors and seek excitement, it’s a safe and unforgettable experience.
Purification and New Being Ceremony
Wash away worries and awaken your inner self at La Casa de la Playa’s Purification and New Being Ceremony. Held in the stunning Xel-Há, this experience combines guided rituals with the power of nature to calm your mind, cleanse your spirit, and reconnect with your heart. Leave stress behind and emerge feeling refreshed and ready for a new beginning.
It’s a unique way to enhance your stay and discover a renewed sense of well-being.
Muluk Spa’s Hydrotherapy Circuit Pool
Wellness Suite guests can unwind in the free hydrotherapy circuit at the Muluk Spa. This circuit features a warm room, steam room, cold plunge pool, and relaxation area, promoting relaxation and improved circulation. It’s the perfect way to de-stress and rejuvenate during your stay. But take note that other Muluk Spa services incur an extra cost.
Dinner in the Gran Tlachco Theater
This is the dinner we spoke about at the parks. Dinner at La Casa de la Playa gets an upgrade with the Gran Tlachco Theater experience. Enjoy a backstage tour, then take a platform straight to your seat for a delicious multi-course meal with drinks. Top it all off with the México Espectacular show right in front of you – a dazzling performance celebrating the rich cultural heritage of Mexico. It’s a night of fine dining and entertainment, all rolled into one.
Frequently Asked Questions
Prepare your best vacation to La Casa de la Playa by answering these questions:
What is a Boutique Hotel?
Imagine a hotel that’s cozy and stylish, with personalized service that makes you feel like a VIP. That’s a boutique hotel! Unlike giant chain hotels, these places are smaller (usually under 100 rooms) and trendier.
They often have beautiful architecture that reflects the local culture or has a fun theme. Plus, you’ll be in a great spot, either in a trendy city area or a fantastic resort location. While they might not have tons of amenities, the ones they do have, like fancy spas or delicious restaurants, are carefully chosen for a memorable stay.
Where is La Casa de la Playa located?
La Casa de la Playa is located in Carretera Chetumal – Puerto Juárez, Kilómetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo, Mexico. This hotel is on a private stretch of beach between Playa del Carmen and Akumal, and in front of the Caribbean Sea.
La Casa de la Playa is a 45-minute drive from Cancun International Airport. The hotel is also a 45-minute drive from Tulum, and a 5-minute drive from Xcaret Parks, but don’t worry, they have transportation covered for you!
Is La Casa de la Playa a 5-Diamond Hotel?
They proudly declared in December of 2023 that they had received the prestigious AAA Five Diamond distinction.
This honor served as an acknowledgment to their solid commitment to excellence and proof of their devotion to offering first class service, high end amenities, and excellent quality. It captures the passion and attention to detail that characterizes every aspect of La Casa de la Playa.
The architect, David Quintana, designed La Casa de la Playa to be eco-friendly. The hotel blends in with the surroundings to protect nature, following Grupo Xcaret’s Sustainability Model. It’s both beautiful and good for the environment!
Is La Casa de la Playa All-Inclusive?
Yes, it is an all-inclusive hotel. This indicates that the price of your stay includes all of your meals, beverages, snacks, and activities. However, there are a few amenities that might incur additional costs.
Is there an Age Requirement to Visit La Casa de la Playa?
Yes, there is an age requirement to visit La Casa de la Playa. The hotel has a strict “adults only” policy, which states that only guests who are at least 18 years old are allowed to stay.
This rule is in place to guarantee that every visitor will have a calm and enjoyable environment.
But don’t worry! Grupo Xcaret has got your back. Its sister hotel, Hotel Xcaret Mexico, is a family-friendly resort and caters to guests of all ages.
What is the Check-In and Check-Out Process Like at La Casa de la Playa?
Check-in and check-out times are made to be simple and effective so that you can start and end your stay with ease. This serves as an outline:
Check-In Process:
- Time: Your official check-in begins at 3:00 PM.
- Early check-in: Depending on availability, the hotel provides an early check-in at 1:00PM. You can use the facilities and restaurants from the moment you arrive so you can fully enjoy your trip.
- What to bring: Make sure you have a valid ID and your hotel confirmation on hand.
- Process: The personnel will welcome you and help you with your bags when you arrive. Once the required documentation is completed, you will get information about the hotel’s amenities and activities along with your room key.
Check-Out:
- Time: Standard check-out is by 12:00 noon.
- Late check-out: The hotel may provide late check-out til 2:00 PM, subject to availability and extra fees. This is similar to early check-in.
- Process: Simply return your room key and pay any outstanding balances at the front desk on the day of your departure.
If you’re interested in early or late options, it’s important to confirm your selected check-in and check-out hours directly with the hotel in advance.
La Casa de la Playa: Final Thoughts
It’s one of those vacations where there truly is no work involved on your part, the purest of pure vacations where the hardest decision is what you’re going to eat!
Explore the wonders of Grupo Xcaret! Read about my guide to the Hotel Xcaret Arte here.
Last Updated 9 months ago by Jessica Serna | Published: April 6, 2024
